I expected this laptop to be kind of cheaply made based on all the features I was getting on it. 20GB ram, 1TB SSD, great laptop though but it does have some minor issues. Right out of the gate I can say the visual display is just ok, Nothing fantastic. But it's decent enough. Better than my older laptop that I'm moving from. It's a cheap like plastic framing to it. When I tried to use the SD media card, it got stuck in the laptop, practically torn it up while just trying to get it out. I haven't tried to see if I could use it since. That is just in the first 24 hours of use. The light up keys is a nice touch, its easier for me to use in the evenings now compared to what I was using. Windows 11 is a learning curve but it's ok. So far it loads very quick and shuts down just as quick so I'm happy with that as well. Just those minor few things, but other wise great laptop.Specs are the laptop are good, just one issue I needed to do a system reset and it kept on failing. So I put in windows boot media and could not find the hard disk. Called Asus they were no help, they advised to return the machine.I'm a fan of Asus but this was odd. The h d was listed in the bios but if you go past the bios it could not be found although the machine did boot to Windows 11.Laptop was really neat and good until it came upon the Windows 11 updates. Once the updates installed and the system restarted, the computer got stuck on the BIOS screen- twice after 2 hard shutdowns. It wouldn't allow me to hit any "okay" boxes on the screen. After a third attempt, the laptop restarted fine, but I'm uncertain if I want to keep it.I have owned many laptops and this one I bought as an extra for me to work with, access my main laptop and have a touch screen to play with. I love this ASUS VivoBook 15 Laptop and think it's an incredible value plus, I am receiving a warranty extension from ASUS for my feedback! I would totally recommend this laptop!Upon starting the laptop, there were screen issues when you tried to use the touch screen. Maybe because it was cold? IDK. it finally stopped after about 20 minutes of use. I used it to watch a lecture online for an hour and the battery was drained. It was fully charged when I started watching, so I have to keep it plugged in. Other than those two things, It has performed well.Our old laptop was ancient... loving our new one. We use it casually and occasionally for work. Our biggest "need" was a backlit keyboard and we are loving this feature. The touchscreen is great too.Very happy with our purchase.Best price for high qualityGreat. Just what the dr orederd.